Customer Testimonials

Dear Thad Thompson,
Today I opened the box that contained my chalice restored by your very skillful silversmiths. You did a magnificent job and I want to thank you from the bottom of my heart. I will recommend your out-of-sight shop to anyone who might be in need of refined and impeccable workmanship. Many thanks. May God bless your family, work and business. In God’s service, Fr. Dino Vanin

Dear Rebecca,
Thank you so much for all you did to make our first Treasures and Triffles Antique Appraisal Road Show such a success! You were great and everybody really enjoyed you.
Thanks so much,
Oak Harbor, WA

To the Family of Silversmiths,
Thanks for the tour, so much good information about the care and refurbishment of silver and gold. The refreshments served were very generous and thoughtful. I'm enjoying my silver teapot pin. I am looking forward to seeing my English bud vase which needed attention.
Thanks Again,
Thelma M.
Seattle WA

To Folks at Zapffe,
We are very grateful for your thoughtfulness, your ingenuity and quality of service throughout the years. It has been a valued experience. We and our family, for many years to come, will enjoy and appreciate your craftsmanship.
Warmest Regards,
Richard and Lynda W.
Seattle, WA

Dear Don, Bill, Thad and Kimberly,

Zapffe Silversmiths certainly made a hit with our Cristwood Residents! Your showroom was wonderful and gracious, the tour was so educational and your family was a delight. Thank you for the nice buffet also. Your dedication and interest in the field will bring many of us back for repair or purchases. Thank you for all that you do!
Germain F
Seattle WA

Dear Bill and Becky,
I wanted to thank you very much for all of the hard work and time you have spent both with me and in the restoration of several family heirlooms. As you know, many of them had quite a rough life after my grandmother passed away, and I am most grateful for having them like new again. I have many more pieces that I will definitely have you repair or resilver among sets that need to be filled out.
I know that it is rare now to have the people that care let alone have the skills to work on such pieces and I am glad your business is there.
These pieces bring back great memories while growing up, and I hope that when I pass them on, my family will enjoy them as much as my family did.
Joe B.
Mount Vernon, WA

Dear Don, Kris and Bill,
All of us at St. Francis of Assisi Parish are most grateful for all you have done to enhance our liturgies. All of the vessels are now much more beautiful. May all at Zapffe be blessed with God's grace!
Connie B.
Burien, WA

To "The Chief" and staff of Zapffe Silversmiths,
I just had to write and thank you once again for the marvelous job you did in restoring and repairing my sterling silver coffee service- you performed miracles! I am so proud to once again have it on display in my China Cabinet looking like new.
Your work surpassed my highest hopes and I am grateful for your accomplishments- you are the greatest!
Also appreciate your good advice. Wonderful doing business with you and happy to have found you- such workmanship, talent, knowledge. A memorable experience. Thank you!
God Bless you,
Eleanor O.
Seattle WA

To the Craftsmen a Zapffe,
A most sincere Thank You for restoring my Father's sterling silver cross. Since his death I wear it daily, however it had become so discolored that there was nothing I could do to restore it to its original luster.
I was told you didn't usually work on anything so small, so thank you for making an exception in my case.
Please know how much I appreciate you excellent customer service and I will certainly recommend you to others whenever I can.
Genny B.
Seattle, WA

Dear Silversmiths
In January, you repaired a pewter vase that has great sentimental value to us. We needed it quickly as it was a special gift, and you cheerfully did the job beautifully. The vase was a wedding gift to my parents in 1933, and has now been passed down to their Grandson. You helped create an heirloom and we are most appreciative!
Brent & Ellie R.

The two antique lamps arrive some time ago and my wife and I are thrilled with the excellent job you did. Our friends have made many comments on the beautiful restoration. We will always recommend your without reservation.
Very truly yours,
Seely H.
Portland OR

The basket looks Lovely. Many thanks; your work is just 100%
Thelma U.
Seattle, WA

Dear Silver People,
My Mother just brought out part of our resilver order. It was some Community Plate which now looks better than new.
We are so pleased with this work, we want you to know this is a better world for what you do. All of you who work in the store are such lovely, caring people.
Margaret P.
Seattle, WA

Dear Gentlemen,
My Sheffield piece is absolutely beautiful!!!!! I was so surprised yesterday afternoon when it arrived, and needless to say, didn't recognize it as even being my own. Thank you SO much for your fine silvermanship work and for preserving a piece of family silver in memory of my father.
Very Sincerely,
Lara B.
Tucson, AZ

Zapffe Silversmiths,
Thank you, Thank you, Thank you. The side handled coffee pot is beautiful!! My husband is thrilled right down to his golf shoes. In fact he took it golfing that Sunday morning. You helped make it a great birthday.
Susan T.
Richland, WA

Dear Sirs,
In February, you completed and returned a silver compote-candy dish which you had repaired and restored for me. It was in BAD condition from a previous persons work.
I suppose you work on so many things that it would be difficult to recall this but I have been meaning for some time to write and tell you how pleased I am with the dish. It's beautiful and I do appreciate the care and craftsmanship that you gave it. I know it was a difficult and touch place to repair it also.
From a grateful customer,
Mrs. G.E. M
Port Orchard, WA

Dear Kim,
I would like to thank you for all that you did to assist me in all aspects of the refurbishment of the chandelier. You provided a level of customer service that is rarely seen anymore. I would like to acknowledge you for that.
The chandelier is now complete. It looks great in the dining room and works well with our home.
Again, thanks for your help with everything,
John A.
Seattle WA

Carl Zapffe Inc,
Dear Sirs:
Thank you for your beautiful wok on my two silver spoons and the antique silver plated pourer. We are delighted and admire your efforts tremendously. Do tell your artists we thank them and you!
In the very near future I will be sending you a few other silver pieces to refurbish.
Our most grateful thanks,
Mrs. McL.
St Louis, MO

Carl Zapffe Inc
The silver is beautiful and I thank you for your skillful workmanship.
Evelyn B.
Ketchikan, AK

We received our silver pieces today and just wanted you to know we are thrilled with them. Your work is exceptional.
Sue N.
Anchorage AK

Dear Bill and Becky,
The coffee urn is really beautiful. You did a wonderful job. Thanks so much, and maybe someday when time permits I'll come see your operation there while we're in the Seattle area.
Take care & thanks
Cris B.
Anchorage AK

Thank you for your prompt service which arrived even 2 days before I needed to meet the airmail deadline for Australia. You made a better Christmas for the four of us.
Janet F
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